Xcellas360 Privacy Policy

Privacy Policy for SMS Messaging Usage

Effective Date: September 2, 2025

1. Introduction: Xcellas 360 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you subscribe to our SMS messaging service.

2. Information We Collect: When you subscribe to our SMS messaging service, we may collect the following information:

Your mobile phone number.
Any information you provide in response to our messages.

3. How We Use Your Information: We use your information to:

Send you updates and other relevant information about your service request.
Respond to your inquiries about your service request.
Improve our SMS messaging service about future responses to service requests.

4. Opting Out: You can opt out of receiving SMS messages from us at any time by replying "STOP" to any of our messages. After opting out, you will not receive any further messages from us.

5. Data Security: We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or mobile networks can be guaranteed 100% secure.

6. Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Sharing Your Information: We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide services that you've requested, comply with the law, or protect our rights. SMS consent is not shared with third parties.

8. SMS Terms and Conditions: By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Xcellas 360. This includes SMS messages to better support your service application. Message frequency varies. Message and data rates may apply. See privacy policy at xcellas360.com/privacy.html. Message HELP for help. Reply STOP to any message to opt out.

9. Changes to This Privacy Policy: We may update this Privacy Policy occasionally. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our SMS messaging service after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us: If you have any questions about this Privacy Policy or our SMS messaging service, please contact us at:
Xcellas360
7125 Ambassador Dr., Suite 120
Windsor Mill, MD 21244
410-699-9505
info@xcellas360.com

By subscribing to our SMS messaging service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.